CenturyLink Email Not Working – Troubleshooting Tips!

Did you run into a ‘500’ or ‘500 error message’ while trying to access your CenturyLink webmail? Are you facing trouble in sending emails? Is there any technical glitch that prevents you from getting into your account? Honestly, there could be several reasons why your CenturyLink Email is not working. In this blog, you will learn all the CenturyLink Email troubleshooting tips and tricks to get rid of any pertaining issues.

Top Fixes for CenturyLink Email Not Working Issues

Formerly CenturyLink, Lumen Technologies, a leading American telecommunications company, offers network services, communications, cloud solutions, security, voice, and managed services. If you avail of the service of Lumen Technologies, you get a CenturyLink email account, which you can activate right immediately or later, and enjoy a plethora of unique features for free.

With free service, come certain technical issues, too. There are times when you encounter a myriad of problems including failing to send/ receive emails, login issues, incorrect passwords, forgot passwords, and many more. Although you can contact certified technicians for quick assistance, you may always try your hands at resolving the errors first.

Let’s take a look at some of the most recommended resolutions when your CenturyLink Email doesn’t work.

  • Check for Internet Connection: Is your Internet working perfectly fine? Sometimes, you try to reach out to your emails but you haven’t turned on your data. If you use Wi-Fi, check whether the connection is healthy. Make sure it is working. If not, fix the Internet first before accessing your CenturyLink email account.
  • Use Correct Email Server Settings: Another most common reason why you are not able to access your account is the use of incorrect email server settings. When you get the email server settings correct, accessing emails on different email programs and multiple devices becomes pretty easy. Also, you need to be sure which email address domain that you are using – is it centurylink.net or qwestoffice.net, or other (clds.net, centurytel.net, cochill.net, coastalnow.net, elpasotel.net, cswnet.com, emadisonriver.com, embarqmail.com, gallatinriver.net, emadisonriver.net, gulftel.com, grics.net, mebtel.net, madisonriver.biz, q.com, and qwest.net)?
  • CenturyLink POP/SMTP Settings –
  • Domain: centurylink.net
  • Incoming Server (Choose One): IMAP: mail.centurylink.net, Port: 993, Security: SSL, POP: pop.centurylink.net, Port: 995, Security: SSL
  • Outgoing Server: SMTP: smtp.centurylink.net, Port 587 TLS if available
  • Username: Your complete email address
  • Server Limits: Email box storage limit: 700 MB, Email send size limit: 10 MB
  • QwestOffice POP/SMTP Settings –
  • Domain: qwestoffice.net
  • Incoming Server (Choose One): POP: pop.qwestoffice.net, Port: 110, Security: N/A
  • Outgoing Server: SMTP: smtp.qwestoffice.net, Security: SSL, Port: 465
  • Username: Your complete email address
  • Server Limits: Email box storage limit: 700 MB, Email send size limit: 10 MB
  • Other Domains POP/SMTP Settings –
  • Domains: These settings work for the following email domains: clds.net, centurytel.net, cochill.net, coastalnow.net, elpasotel.net, cswnet.com, emadisonriver.com, embarqmail.com, gallatinriver.net, emadisonriver.net, gulftel.com, grics.net, mebtel.net, madisonriver.biz, q.com, and qwest.net
  • Outgoing Server: SMTP: smtp.centurylink.net, Port 587 TLS if available
  • Incoming Server (Choose One): IMAP: mail.centurylink.net, Port: 993, Security: SSL, POP: pop.centurylink.net, Port: 995, Security: SSL
  • Username: Enter your full email address
  • Server Limits: Email box storage limit: 700MB, Email send size limit: 10MB
  • Watch out Your Password: Passwords are case sensitive, so be watchful while entering your login credentials. Learn to reset your password if it isn’t working. Once changed, make sure you give a strong password so that hackers can’t guess it easily. Some of the password tips include –
  • Don’t use “CenturyLink” in the password
  • Use a mix of numbers and letters
  • Never share your password
  • Disable Your Antivirus Software: Even after repeated efforts if you failed to access your email, you have got to disable your firewall or antivirus software. The technical glitch might have occurred due to a security conflict with the software. After disabling it temporarily, try sending CenturyLink emails. If you manage to accomplish the task, update your security software.

Did you find these troubleshooting tips helpful? Let us know in the comment section!

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