When you experience login error in your Roadrunner email account, you always have the option to easily recover your account resetting the password for it. Although resetting the password is the easiest thing to do to access your account, however, it can be quite frustrating if you have to access your account every now and then. So, it is suggested that you consider fixing the common reasons that cause login errors with your Roadrunner email account instead of resetting the password every time you need to access your account. Below we have provided some tips that can help you overcome the login error with your Roadrunner email account.
Guide to Fix Roadrunner Email Login Error
1.) Generally, the login error mainly occurs when you enter the wrong user id/password or even both on the sign-in page. So, it is best to always ensure that you have entered the correct credential for both user id and password section. In addition, you also need to remember that passwords are case sensitive, so an active “Caps Lock” key can also result in login error.
2.) If you have already checked your Roadrunner email account for the above-mentioned suggestion and still you are not able to log into your account, you can reset the password for your Roadrunner email account. Resetting the password will help you protect your account from any sort of fraudulent activities such as hacking. To reset the password:
- Go to the Roadrunner email sign-in page via link https://webmail.roadrunner.com/ and click on the “forgot your password” option.
- Clicking on the “Forgot your password” link will direct you to a page where you will be given two options:
- I know my email password and I want to change it
- I don't know my email password
- You will need to click on the second option “I don’t know my email password”. You will be directed to the next page where you will need to enter your email address.
- Enter the email address in the provided text box and complete the Captcha process.
- Then, click on the Submit button and follow the given instructions as prompted.
- When you will be done following the instructions, you will be able to access your Roadrunner email account easily.
3.) In most of the cases, resetting the password will solve the login issue, but in case if it doesn’t, this could be because of entering a wrong email id. If you are not sure about your Roadrunner email id, you can either go to the link https://pt.rr.com/, select “Click here to locate your email username” option and follow the on-screen prompts to retrieve your username or you can contact roadrunner email customer support department.
4.) If still you have correct Roadrunner email id and still you are unable to access your account, this could be because RR email account was deactivated by the service provider after noticing some unethical activities in your Roadrunner email account. In such a case, you can either wait for some time and see if your account gets reactivated automatically or you can contact the RR support team for quick assistance.
5.) Another reason that could be responsible for login error in your Roadrunner email account could be that you have not been using it for a very long time. And, because of such a long period of inactivity, the service provider might have suspended your account. In such a case, you can get your RR email account back by contacting Roadrunner email support team. If they would have not suspended your account permanently, you will be able to recover your account.
So, these are the ways you can fix the login issue in your Roadrunner email account.