AOL

How to Contact AOL Customer Service Number?

aol customer service support

While AOL Mail is appreciated for its reliable and uninterrupted services, however, if you ever any kind of issue with your AOL Mail account, there are numerous assistance options available at AOL customer support that you can use to get rid of the problem. The different assistance options available at AOL customers include – Email Support, Phone Number Support, Social Support, Chat Support and more. To know how to find these options and use them for assistance, go through the information provided below.

Different Assistance Options Available to Contact AOL Customer Support

1) Email Support Option to Reach AOL Customer Support

  • On your computer, open a web browser and go to the AOL homepage.
  • Once you are on the AOL homepage, you will need to scroll down to the bottom of the page, to locate the Help option. Once you locate the Help option on the lower-left corner of the window, you will need to click on the option. This will direct you to the next screen.
  • On the next screen, you will need to click on the Support Options. You will be directed to the next page.
  • On the next page, you will need to click on the Sign In option located on the Email Us section. This will take you to the AOL sign-in page. Here, you will need to enter your AOL Username or Email address and click on the Next button.

NOTE: If you are already logged in to your AOL Mail account, you will see the Email Us option instead of Sign in option. So, you will need to click on the Email Us option.

  • As you will click on the Email Us option, you will be directed to the next screen where you will be prompted to raise your query.
  • In the Question field, you will need to briefly describe your question, provide your name in the Name field, and enter your email address in Primary Email address where AOL customer support can reach you for assistance. If you wish to describe your issue further, you can do so by using the box provided under “Please describe what you are experiencing” section.
  • After entering the required information, you will need to click on the Submit button. You will then get the appropriate assistance for your problem through email at the earliest.

 

2) Live Chat Assistance Option to Contact AOL Customer Support

Live Chat Assistance option is available with the AOL Live Support Plus package only. If you have purchased this option you can use it to get assistance. On the other hand, you can follow these steps to buy your subscription and get 24x7 assistance.

  • Open a web browser on your computer and go to the AOL homepage.
  • Once you are on the AOL homepage, you will need to scroll down to the bottom of the page, to locate the Help option. Once you locate the Help option on the lower-left corner of the window, you will need to click on the option. This will direct you to the next screen.
  • On the next screen, you will need to click on the Support Options. You will be directed to the next page.
  • On the next page, you will need to click on the Upgrade your account option in the 24x7 Live Support section. This will take you to the AOL. Live Support Plus purchase page.
  • On the purchase page, you will need to fill your personal and billing information to purchase the subscription.

 

3) AOL Social Support

Another option that you can use to get assistance from AOL customer support is using Social support. Here are the steps to get assistance via the social support center of AOL Mail.

  • Open a web browser on your computer and go to the AOL homepage.
  • Once you are on the AOL homepage, you will need to scroll down to the bottom of the page, to locate the Help option. Once you locate the Help option on the lower-left corner of the window, you will need to click on the option. This will direct you to the next screen.
  • On the next screen, you will need to click on the Support Options. You will be directed to the next page.
  • On the next page, you will need to go to the AOL Social Support section. In this section, you will see two social support links –
  • Go to Facebook
  • Go to Twitter
  • To get assistance from Facebook AOL support, you will need to click on the Go to Facebook support option. To get assistance from Twitter AOL support, you will need to click on the Go to Twitter support option.
  • After that, simply follow the on-screen prompts on the next screen to get assistance for your relevant problem.

 

4) AOL Phone Support Option

If you are unable to get assistance for your query from AOL customer support using the above-mentioned options, you can use the following phone numbers to get assistance for your relevant query.

  • To sign up for AOL: 1-800-827-6364 (Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET)
  • Account Support: 1-800-827-6364 (Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET)
  • Password Reset: 1-800-827-6364 (Mon-Fri: 8am-1am ET; Sat-Sun: 8am-10pm ET)
  • Technical Support (Paid Customers Only): 1-800-827-6364 (24 x 7)
  • Netscape ISP Account and Billing Support: 1-866-541-8233 (Mon-Sat: 8am-8pm ET)
  • Servicio al Cliente y Soporte Técnico en Español: 1-866-885-5117
  • AOL TTY service for the deaf or hard-of-hearing: 1-800-759-3323 (Must have TTY-enabled equipment)

 

5) Quick Links to Get Assistance from AOL Customer Support

In addition to the above, there are also certain quick links available that you can use:

So, these are the different assistance options available at AOL customer support that you can use to get help for your AOL mail related issues and queries.

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