If you are facing login error when trying to access your Bellsouth email account, it occurs either because you are entering an incorrect password or the security of your account has been compromised. Other factors that can be causing login error includes problem at email service provider’s end, network connectivity, outdated web browser etc.
If you are sure that you are entering the correct password and there is no problem at Bellsouth Email’s end or with network connectivity and the web browser you are using, it is most likely that your Bellsouth email account has been hacked. In such a case, it is suggested to reset your account password by following the step-by-step instructions provided below to fix BellSouth email login issue.
Steps to Fix Bellsouth Email Login Error by Resetting Password
NOTE: As Bellsouth email has been merged with AT&T, users need to access their Bellsouth email account through AT&T webmail portal only. Therefore, to reset the password for your Bellsouth email account, you will need to reset the password accordingly.
1.) On your computer, open a web browser and go to the AT&T homepage via link http://start.att.net/.
2.) Once you are on the AT&T homepage, click on the Sign In button located on the top-right corner. You will be taken to the AT&T sign-in page.
3.) On the AT&T sign-in page, click on the “Forgot Password?” link”. You will be directed to the “Account Recovery” page. On this page, you will be prompted to verify yourself as the rightful owner of the account you are trying to recover.
4.) On the verification page, select the radio button next to the Password option. Then, you will need to enter your user ID and Last name in the prompted fields.
NOTE: If you are not using a trusted a device to recover your account, make sure to deselect the checkbox next to “Save User ID. Uncheck if not using a trusted device.”
5.) Next, you will need to enter the Captcha details in the prompted box and then click on the Continue button. You will be directed to the next page where you will need to verify your identity as the rightful owner of the account.
6.) Then on the next page, you will see the following two options. You will need to complete the obligations for any of these options.
- Send me a temporary password.
- I’ll answer my security questions.
7.) If you wish to receive the temporary password on your alternate email address (linked to your Bellsouth email account), select the first option. Enter the code you receive in your alternate email account in the provided field and follow the on-screen prompts to complete the password reset process.
NOTE: If you accidentally close the window where you were prompted to enter the verification code, you can enter it in the AT&T sign-in page and from there you can reset the password for your Bellsouth email account.
8.) However, if you are unable to receive the temporary password, select the second option “I’ll answer my security questions” and then follow the on-screen instructions to complete the password reset process.
And, this is how you can easily fix the Bellsouth email login issue.