Whether you have forgotten your Fastmail account’s password or it has been hacked by someone using phishing or key-logging malware, you can easily recover your Fastmail account by following the step-by-step guidance provided herein below.
Steps to Recover Fastmail Account
When you don’t remember your account’s password or when your account has been hacked:
1.) In order to regain your Fastmail account, you will need to make use of Fastmail Account Recovery Tool by visiting the link – https://www.fastmail.com/help/account/recovery.html.
2.) Once the link gets opened in your web browser, you will be prompted to enter your Username.
3.) Enter your username (firstname.lastname@example.org) in the prompted field. Select the checkbox next to “I’m not a robot”.
4.) Click on the “START RECOVERY” button. You will be directed to next page where you will be asked to enter the last password you remember.
5.) Enter the last password you remember in the field under – “What is the last password you remember?” and click on the “CONTINUE” button.
6.) On the next page, you will be prompted to verify your identity as the rightful owner of the account.
7.) If you recognize the partially visible account recovery option (recovery phone or recovery email), click on the SEND button.
8.) Next, you will need to enter the Verification Code in the field under “Enter the code we sent you” and click on the “VERIFY” button.
9.) Also, you can enter the Recovery Code in the field under – “Enter your 16-digit recovery code. Spaces and capitals donʼt matter:” and click on the Verify button.
10.) Once you are verified successfully as the rightful owner of the account, you will be allowed to reset the password for your account. Simply follow the on-screen prompts to complete the process and regain the access to your account.